RETURNS/EXCHANGES

RETURN/EXCHANGE POLICY

We offer 30-day hassle-free returns and exchanges for all compression tees and women’s items, starting from the date of delivery. Eligible items may be exchanged for an alternative size or returned for store credit only. Store credit has no expiration and can be used on any future purchase.

All returned items must be unworn, unwashed, and in original condition with all tags attached.

Returns requested outside of the 30-day window or that do not meet the eligibility requirements will not be accepted. Please click below to start your return.

START YOUR RETURN

FINAL SALE POLICY

Please be advised that select purchases from Uncertn are final. Once a product is bought, we do not accept returns, exchanges, or provide refunds. This is due to most items being made-to-order. Please check the product's description for return eligibility.

DEFECTIVE ITEMS

In the unlikely event that you receive a defective item, we would be more than happy to offer you a full refund or replace the item! To submit a return request for a defective item, please email our support team at support@uncertn.com. Items marked as defective must have a picture of the faulty item including the defect, Uncertn logo and Uncertn tag when submitting the return request to be approved. We are not responsible for defects caused by excessive wear, incorrect washing/care and/or external forces. All claims for defective items must be made within 30-days of delivery.

ORDER CANCELLATIONS

Orders can only be canceled within 10 minutes of placement. Unfortunately, we are unable to cancel orders once this 10-minute window has passed.

*It's the sole customer's responsibility to enter the correct shipping/billing information when ordering. Items won't be replaced or refunded if sent to an incorrect shipping address or if delivery fails. We are not responsible for lost/stolen items while in transit. It's the customer's responsibility for shipping fee adjustments if using a different mailer bag (not the original Uncertn Mailer Bag) when shipping back an order. Refunds can only be processed to the original payment method. It's the responsibility of the customer to ensure that the payment information provided is correct and active. Any customs duties/import fees are the responsibility of the customer and will not be refunded. Uncertn is not responsible for damages caused by external forces and/or transport.